Shipping & Returns
Please note due to COVID, staffing and supply chain issues, it can take an additional 2-3 days for your order to arrive.
- Processing will always take 1-3 business days.
- Standard USPS shipping is 5-8 business days once shipped.
- 2 Day Shipping is 2 business days once shipped (no deliveries Saturday or Sunday).
- 2 Day Shipping does NOT have the ability to ship to PO Boxes at this time.
U.S. Return and Exchange Policy
We offer free returns and exchanges within 45 days.
To start a return or exchange, contact us or please visit the page here: https://blenderseyewear.returnly.com/
Please note apparel returns are required to have the tags on. A return will not be accepted if the tag has been removed.
If you are having issues, please contact our team at email@example.com.
Once completed, your return will be processed within 2 business days. You will be notified via email by the address listed on your order when this transaction has taken place. After we have issued the refund, it will take up to 7 business days to see it reflected in your account.
For exchanges, you will receive credit after completing the return online.
International Return and Exchange Policy
International returns and exchanges are required to pay for shipping and ship back to our office in San Diego.
Here's what you need to do:
For sunglasses, please pack the them inside the provided microfiber pouch as well as the plastic packaging. You can use the original box they came in (if you don't have it, just make sure they are packed well in another box!) We need to keep them safe during shipping (damaged product that is returned due to improper packing is not applicable for a full refund since the product is unsellable).
Provide a note inside the box stating your contact information, order number and "I would like a refund" to make sure the agent knows to refund rather than exchange.
Mail the package to our HQ with the following address:
Blenders Eyewear Att: Returns
4683 Cass St.
San Diego, CA 92109
Once shipped, it takes about 1-2 weeks in total. When we receive the package, we will process the return, check for any damage to the products then issue the refund on the original payment method. The refund will include only the price you paid for the products without the shipping charges.
Need more help? Please visit our Frequently Asked Questions Page.