Free Shipping Over $40 and Free Returns

Free Shipping Over $40 and Free Returns

BOGO Shipping Schedule


Processing is the time between you placing the order and us supplying you with the tracking number! Right now, processing time is at 4* business days.

Almost ALL orders have gone out, but due to the amount of notifications being sent, the shipping notifications are slightly delayed. We have IT working on it now. Thank you for your understanding!

*the number of days is updated daily at 11 am PST.

Once shipped, standard shipping is 3-5 business days, and 2-day is 2 business days (No deliveries Saturday or Sunday). 



My friend and I placed our orders on the same day, and theirs is out the door. What’s up?

  • We do our best to process orders in the order they come in. We gotta pack them one at a time and are going as fast as possible.

Can I return or exchange?

  • Yeah! You have 45 days to exchange or return. 
  • However, the sale prices are only good on the day of the sale. One cannot purchase on BOGO (June 27th), and then get something for the same price on June 28th.

Can I edit my order once it is placed?

  • Unfortunately, no. If you forgot to add something to your order, you will have to place another. If you want to swap an item out, please cancel your order with the mermaids and they can help you place another. We cannot guarantee items will still be available during these sales. 
  • There is a 15-minute window to cancel orders, so please do that asap! subject line, “Cancel Order.” 


More FAQs found HERE!!

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