After paying for the 2-4 day shipping, I never received the item. They had no problem taking my money, but provided absolutely no customer service. For a month the tracking number provided just said "pre-shipment: awaiting item" with an ever delayed arrival date. I called three times, three different days, and each time sat on hold for 20 minutes before they hung up on me. I sent an email requesting assistance (a month after it should have arrived). They promptly responded saying I'd be "handed off to the correct department" for help, then radio silence. If I hadn't lived in San Diego I'd think this company is a total scam. Don't buy, not worth the hassle.